Terms And Conditions
Introduction
The following terms and conditions outline the rules and regulations for using the Pleasure engineer shop’s website.
New Customers
At this time, Pleasure engineer shop is no longer accepting new customers that operate as 3rd party retailers, such as (but not limited to) Amazon or eBay. This decision was made as many of the brands and products that Pleasure engineer shop carries have restrictions for 3rd party websites such as Amazon or eBay. These accounts require constant attention and policing on our part, and due to the overwhelming number of new customer applications that are strictly 3rd party retailers, we cannot give the appropriate amount of attention and customer care needed for both parties involved to be successful. We apologize for the inconvenience this may have caused.
Minimum Advertised Pricing (MAP) Rules
As an exclusive distributor for several brands, the pleasure engineer shop takes the responsibility of maintaining each brand’s integrity and reputation very seriously. This includes the MAP (Minimum Advertised Price) for these brands. To streamline compliance with MAP requirements set forth by the manufacturers, the Pleasure engineer shop has updated our MAP rules. The MAP rules under these Terms and Conditions are also designed to ensure. Resellers have the incentive to invest resources into services for their customers.
Any advertised or published selling price for the stated lines must be at MAP pricing or higher. MAP applies only to advertised prices and does not apply to the price at which the products are sold or offered for sale to an individual consumer by the Reseller. In this instance, “advertised or published” includes but is not limited to the print or list price on any website, publication, newspaper, or other media, electronic or printed. Rebates, coupons, credits, percentage discounts, or any manner of discounting which results in a net advertised price below MAP, regardless of any other circumstances, will be considered non-compliant with the (MAP) policy.
Although Resellers remain free to establish their resale prices, each brand reserves the right to cancel all orders and indefinitely refuse to accept any new orders from any Reseller that violates this MAP agreement.
MAP Violations
Pleasure engineer shop takes MAP guidelines very seriously and reviews online dealer websites and auction sites to ensure compliance. If a violation is found, the Pleasure engineer shop’s policy is as follows:
1. First Offense: The Reseller will be sent written notice and allowed twenty-four (24) hours to bring advertising into compliance.
2. Second Offense: The Reseller will be sent a written notice, and a 30-day ordering suspension will go into effect starting the day the written notice is sent.
3. Third Offense: The pleasure engineer shop will immediately terminate all orders for the violated brand to the Reseller. Pleasure engineer shop will not provide prior notice or issue a warning before acting under this policy. Manufacturers and distributors will also be notified of the violations.
If your reseller account continues to have MAP violations, the Pleasure engineer shop reserves the right to delay account reactivation until further notice, and in some cases, your account could be suspended indefinitely.
Shipping
Pleasure engineer shop’s goal is to ship within 24-48 hours of receiving your order; please consider longer times during the holidays. All orders are shipped via FedEx Ground unless otherwise requested. All orders are shipped FOB Phoenix, AZ. Customers are responsible for all freight charges.